FREQUENTLY ASKED QUESTIONS
At WhizzyCat, we strive to ensure that our customers receive the same high-quality product that they see in the pictures on our website. We take great care to accurately represent our products through clear and detailed images, as well as thorough descriptions.
However, please keep in mind that due to variations in lighting, screen resolutions, and manufacturing processes, there may be slight differences in color or texture between the product in the picture and the product you receive. Rest assured that these differences are typically minor and do not impact the overall quality or functionality of the product.
If for any reason you are not satisfied with the product you receive, please do not hesitate to contact us. We're committed to providing excellent customer service and will work with you to resolve any issues you may have.
At WhizzyCat, we currently sell our products exclusively through Amazon and Walmart. As a result, you will receive a sales receipt from either Amazon or Walmart at the time of purchase. These receipts will include all relevant information, including the product name, price, and date of purchase.
If for any reason you did not receive your receipt or have trouble locating it, please reach out to the customer service team at Amazon or Walmart, as they will be able to assist you in accessing your sales receipt.
We take great pride in providing our customers with excellent service and quality products, and we are committed to ensuring that your shopping experience is as smooth and hassle-free as possible. Thank you for choosing WhizzyCat!
At WhizzyCat, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your product, we offer a hassle-free return policy.
If you purchased our products through Amazon or Walmart, please follow their respective return policies and procedures. Both Amazon and Walmart have easy and convenient return policies that allow you to initiate a return and track the progress of your return. Please refer to their websites for detailed instructions on how to initiate a return.
If you have any questions or concerns about our products or return policy, please do not hesitate to contact our customer service team. We're here to help!
At WhizzyCat, we make every effort to keep all of our products in stock at all times. However, due to the high demand for our products, some items may occasionally be out of stock.
If an item is out of stock, we will make every effort to restock it as soon as possible. However, the restocking time may vary depending on the availability of raw materials and production schedules.
We encourage you to check back regularly if an item is out of stock, or sign up for our email list to be notified when the item is back in stock. We'll also provide an estimated restock date if available.
If you have any questions or concerns about a specific product or its availability, please don't hesitate to contact our customer service team. We're here to help and happy to assist you with any questions or concerns you may have!
At WhizzyCat, we currently ship our products to customers in the United States and internationally to select countries.
When placing an order on our website, you will be asked to provide a shipping address. You can choose to ship your order to your home, office, or any other location that is convenient for you.
If you purchased our products through Amazon or Walmart, please follow their respective shipping policies and procedures. During the checkout process, you will be able to select the shipping address associated with your Amazon or Walmart account.
If you have any questions or concerns about shipping, please don't hesitate to contact our customer service team. We're here to help and happy to assist you with any questions or concerns you may have!
